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We are committed to promoting sustainability in every aspect of our business. By choosing Citrine, you’re not only optimizing your property but also contributing to a greener planet. We believe in making a positive impact on the environment while delivering exceptional value to our clients.

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FAQ
Have any questions? We can help answer them.

What is OCPP?

OCPP (Open Charge Point protocol) is a shared language which is used by EV Charger and software management platforms to communicate to each other. Not all electric vehicle chargers are OCPP compliant. But the ones who are enjoy a wide selection of features.

What circuit size is required for my EV charger?

To connect a 32A EV charging station, you need to have a 40A circuit breaker available. For a 40A EV charger - 50A circuit breaker and 48A EV charger - 60A circuit breaker.

What is a Level 2 EV charger?

EV chargers are categorized by levels:

Level 1
Level 2
Level 3
DCFC (DC Fast Charger)

A Level 2 charger is a high-power rate option that can charge your vehicle in less time than a Level 1 charger while still being suitable for residential and commercial applications. DCFCs, on the contrary, are mainly reserved for large commercial and industrial applications.

Do all EVs use the same connector?

All Level 1 and Level 2 chargers feature a standard plug or connector, receiving the name of Type 1 connector.

A Type 1 connector is an international standard plug known as the SAE J1772 connector or simply as a J connector.

But this is not the case for DC Fast Chargers (DCFCs). They tend to feature different plugs depending on the EV manufacturer.

How fast are Level 2 EV Chargers?

The Level 2 chargers are extremely fast compared to regular Level 1 chargers. The most 240V charging station features a power rate of 7.5kW, but Level 2 chargers can feature power ratings from 3kW to 20kW. Charging speed in kilowatt-hour per mile varies between EV models. For instance a Tesla Model 3 could get as much as 83 miles of charge in a single hour and could be fully charged in 3 hours.